Beginner’s Guide to CRM

Drive Sales & Marketing Results for Your OrganizationRaise your hand if you’ve ever used an Excel spreadsheet to keep track of your contacts and outreach efforts.Although we do love spreadsheets, we know that approach won’t keep you afloat for long. In this day and age, using a customer relationship management tool (CRM) effectively can be instrumental

  • Published in CRM

Personalization Builds Connections: What You Should Know About Customer Relationship Management (CRM)

What is your organization’s most valuable asset when it comes to making customers feel valued? Associations may say it’s resources for their members, retailers may say location, tech companies might think it’s their latest product, and many organizations would say it’s their great management team, and dedicated staff. It’s true all of these things are